1.KEY RESPONSIBILITIES 主要职责 Job Summary – (Role Summary) 工作概述﹣(职位概述) •Responsible for receiving and ensuring correct delivery of guest’s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. The Bellman performs various errands related to guest’s needs, comfort and satisf****. 负责将客人的行李顺利送往或送离房间、机场和汽车，并对客人的问询和申请提供协助。 应接服务员需要从事各种各样的杂务，以满足客人的需要，保证其舒适和满意。 Essential Duties and Responsibilities – (Key Activities of the role) 主要职责﹣(职务的主要工作) •Assist with heavy packages, coats, suitcase, etc. being **** to give assistance courteously and quickly, before having to be asked 主动协助客人提重包裹、拿衣服、提手提箱等，向客人提供礼貌和迅速的协助。 •Maintain a willingness to please attitude and give undivided attention to any approaching guest 保持令人愉悦